Customer Reviews

check out reviews from happy customers below 😊


We collect real feedback from verified customers to illustrate reliability, safety, and consistent service/delivery. Below are honest, unfiltered testimonials that reflect our proven track record — from first-time hires to long-term partners — showing why people trust us. ⭐️⭐️⭐️⭐️⭐️

These Customer Reviews are from families who wanted fun, reliability, and maybe a little controlled chaos. We take pride in turning organised mayhem into magical memories — whether in your garden, local hall, or the park down the road. If laughter, smiles, and the occasional confetti cannon sound good to you, you’re in the right place. 🎉

Thanks to everyone who shared their stories. Your kind words help other parents decide if they want a calm tea party or a theatrical glitter explosion — spoiler: we do both, impeccably. Keep the reviews coming, and keep the party hats within reach! 🥳✨

Each review represents a real experience from customers who depend on us for consistent results. Our approach emphasizes measurable outcomes, adherence to safety practices, and responsive support — attributes our clients reference repeatedly. If reliability and proven performance matter to you, these Customer Reviews reflect the standard we maintain. ✅

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I rented a bouncy castle for my son’s birthday party and it was hands down the highlight of the day! From the moment it was inflated, the kids were bouncing, laughing, and having the time of their lives. The vibrant colours and fun design made it instantly appealing, and it was spacious enough for a whole group to enjoy safely.

Set up was quick and professional, and the material felt sturdy and well - maintained.
Even the adults were tempted to jump in! It held up beautifully throughout the day, and the safety features gave us peace of mind while the little ones went wild.

If you’re looking to add pure ‘Jump N Joy’ to any event this bouncy is a must. The communication was top tier. As a first time customer I am 100% satisfied and will definitely be booking again!

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We used Jump N Joy Castles for my son’s 7th Birthday. Jacob was really friendly and efficient. The bouncy castle arrived on time and was then put up by Jacob, providing hours of fun for my son and his friends. It was absolutely spotless and in fantastic condition. We had the bouncy castle all day in our garden making it excellent value for money. Would highly recommend.

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Great service, my 4 year olds party wouldn’t have been the same without it! Will definitely use again

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I booked JumpnJoy Castles for my kids’ party and they were absolutely fantastic! The bouncy castle arrived on time, was spotless and set up really quickly. The team were friendly, professional and made everything super easy. The kids had an amazing time and didn’t want to get off! Really impressed with the service and will definitely be booking again. Highly recommend JumpnJoy for anyone planning a party or event!

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Nice team

We had the Dinosaur castle which was great - kids loved it.

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Absolutely fantastic bouncy castle hire - thank you so much! My daughter and her friends had an amazing time on the unicorn bouncy castle. She was honestly so excited to have a bouncy castle and that was then tripled when she saw the unicorns! So thank you. Great drop off and pick up experience - nothing was too much trouble and a really great length of hire time. Great value for money. Thank you!

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The guys at jump N joy were great. I was hosting a charity event and they offered a discount on the booking which was extremely kind. Efficient, friendly and as such have booked again for my daughters birthday. Thanks

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Booked a castle with Jump N Joy for my daughter’s party. Booking online was very easy and I was contacted by phone to confirm details.
Delivery was on time, very professional and a very friendly service. We had lots of comments too on how lovely the castle was from our guests.
Collection was also great - we were kept up to date with their arrival time and it was packed away in a jiffy!
100% recommend and will be using again in the future for our children’s parties.

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Booked a bouncy castle last minute for a party today. Castle was delivered and collected on time, perfect condition. Booking was really easy and messages were answered promptly, great communication. Thank you so much, my daughter had a great day. Would definitely recommend.

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After being let down by a previous company and panicking these guys were above and beyond helpful and got me a beautiful bouncy castle last minute and were just so helpful, understanding and patient. They saved the day literally! My little girl loved her unicorn bouncy castle and everyone couldn't believe how nice it was to the eye! Really polite, professional and just really nice to talk too! Thank you for going out of your way to help and make this happen for my daughters bday! Your business will be thriving in no time if you continue to treat your customers like this! Defo recommend and I won't be using anyone else except from this company again. Well done 👌

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Great bouncy castle. The person who delivered it was friendly and really helpful. Arrived on time for both drop off and pick up. Would definitely recommend

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Amazing little company, they took care of everything set up the most amazing bouncy castle set up for my niece‘s birthday and the staff was friendly on time and well mannered 10 out of 10 experience. Going to use them again.